Burst Pipes Canberra

Knowing what to do when a pipe bursts can save thousands in damage. First, shut off the water main, which is usually near your water meter at the front of the property. Then open taps to drain the system and relieve pressure, switch off power to any flooded area, and call a licensed plumber on 0403 666 684.

To shut off the water main, find the main shut-off valve near your water meter at the front of the property and turn it clockwise until it stops. If only one fixture is leaking, the local isolation valve under that sink or toilet may be enough.

What causes burst pipes most often in Canberra is frozen pipes in winter, water hammer and high water pressure, corroded pipes in older homes, ground movement, and failed flexi hoses. We always identify and fix the underlying cause, not just the leak.

To prevent burst pipes in winter, insulate exposed and outdoor pipes, disconnect garden hoses, keep a trickle of water running on very cold nights, and have ageing pipework inspected before the cold sets in. A quick winter check is far cheaper than an emergency repair.

Yes, a burst pipe is an emergency. Water can spread through floors, walls, and ceilings within minutes, so it needs an immediate response. That is why we offer 24/7 emergency burst pipe repair across Canberra.

Yes, burst pipes can cause water damage to flooring, walls, ceilings, cabinetry, and belongings, and can lead to mould if the area is not dried and repaired quickly. Stopping the water fast is the single best way to limit the damage.

Many home insurance policies in Australia cover sudden and accidental burst pipe damage, though gradual or unmaintained leaks may be excluded. Cover varies between insurers, so check your policy wording or ask your insurer to confirm what is included. We are happy to provide documentation of the repair for your claim.

In Canberra, Icon Water is responsible for the water main up to and including your meter. Any pipe on your side of the meter is your responsibility, so for a burst pipe on your property you call a licensed plumber. If you are unsure which side the leak is on, we can help you work it out.

To check for a hidden leak, turn off every tap and appliance, then look at your water meter. If it keeps ticking over with nothing running, water is escaping somewhere and you likely have a hidden leak. Our leak detection tools then pinpoint it without unnecessary digging.